Privacy policy

This policy explains how QUANTOCK PAVING LTD (company no. 16165417, registered in England & Wales, Halcyon, Fowls Mead, Stretcholt, Bridgwater, Somerset TA6 4SR) handles your personal information when you use this website or contact us.

What we collect and why

When you submit an enquiry or quote form, we collect the details you provide — name, phone number, email address (optional), project location and description — solely to respond to your enquiry and provide a quote. The lawful basis is legitimate interest (responding to a request you made). We do not sell or share your details for third-party marketing.

Cookies and analytics

With your consent (via the banner shown on your first visit), this site uses Google Analytics 4, Google Ads conversion tracking and the Meta (Facebook/Instagram) Pixel to understand how visitors use the site and to measure our advertising. If you decline, none of these tools load. You can clear your choice by deleting this site's data in your browser, after which the banner will appear again.

WhatsApp, phone and email

If you contact us by WhatsApp, the conversation is handled under WhatsApp's own terms and privacy policy. Phone calls and emails are used only to deal with your enquiry and any resulting work.

Retention

Enquiry details are kept for as long as needed to handle your enquiry and any resulting project, plus a reasonable period for our business records, then deleted.

Your rights

You can ask us at any time to access, correct or delete the personal data we hold about you. Email quantockpaving@gmail.com and we'll deal with it promptly. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).